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General terms and conditions

General Terms And Conditions

In case of early departure or late arrival the full room price will be charged! Changes and cancellations will only be accepted in written form. Cancellation fees according to the Austrian Hotel Regulations. Place of contract performance and payment is Seefeld. The court of Innsbruck shall have jurisdiction. The reservation is mandatory only after receipt of the deposit within the specified period. There is no compensation for not consumed meals! For arrivals during the week, a possible room change on the weekend is possible!

Our cancellation conditions for winter 20/21

  • up to 7 days prior to arrival: free cancellation
  • 7 days to 1 day prior to arrival: 50% of the total price
  • within 24 hours prior to arrival: 90% of the total price
  • in case of early departure: 90% cancellation fee
  • you will receive a voucher in the value of the cancellation fee that can be used within a year in our house

Minimum stay and surcharges:

New Year’s Eve surcharge: € 50 per person (only if booked with luxury board)

Minimum stay Christmas: Dec 26, 2020 – Jan 02, 2021 for 6 nights, last arrival on Dec 26, 2020

Minimum stay carnival: 6 nights from 13.02.2021 until 21.02.2021 last arrival on Friday, Saturday or Sunday.

Our cancellation conditions from summer 2021:

  • Until 14 days before arrival: Free cancellation possible
  • 14 days to 1 day before arrival: 50% cancellation fee of the total price
  • Cancellations within 24 hours before arrival: 90% cancellation fee of the total price
  • In case of early departure a 90% cancellation fee will be charged.
  • You will receive a credit note for the cancellation fee – to be redeemed within one year in our house.

Customer Testimonials

What customers say about us

No wishes left unfulfilled

Peter | |

Cosy hotel with great food

Margit | |

Fantastic hotel in a fantastic region

Manuela | |

Great hotel for young and old people

Elisabeth | |

Great hotel for relaxing and hiking

Marco | |

Very nice hotel, good value for money

Annerose | |

Great hotel/Seefeld, will go again

Nicole | |

A hotel with wonderful ambience

Rene | |

Very nice hotel, friendly staff

Maria | |


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