General Terms And Conditions
In case of early departure or late arrival 90% of the room price will be charged! Changes and cancellations will only be accepted in written form. Cancellation fees according to the Austrian Hotel Regulations. Place of contract performance and payment is Seefeld. The court of Innsbruck shall have jurisdiction. The reservation is mandatory only after receipt of the deposit within the specified period. There is no compensation for not consumed meals!
Our cancellation conditions summer 2023:
- Up to 0 days before arrival: Cancellation free of charge
- We ask you to confirm the reservation in writing until 14 days before arrival, so that it is fixed.
- Upon arrival we will charge the full amount
- You are welcome to transfer a partial or the full amount to our account before arrival.
- In case of early departure, 90% cancellation fee will be charged, about the cancellation fee you will receive a credit note – to be redeemed within one year in our house.
Our cancellation conditions winter 2023/2024
- Until 14 days before arrival: Free cancellation possible
- 14 days to 1 day before arrival: 50% cancellation fee of the total price
- Cancellation within 24 hours before arrival: 90% cancellation fee of the total price
- In case of early departure 90% cancellation fee will be charged.
- About the cancellation fee you will receive a credit note – redeemable within one year in our house.
Special conditions for cancellations for bookings over Christmas/New Year’s Eve in the period from 22 December 2023 to 07 January 2024
- Until 1 month before arrival: Free cancellation possible
- 1 month before arrival : 50% cancellation fee of the total price
- 14 days before arrival : 70% cancellation fee of the total price
- 1 week before arrival or in case of early departure 90% cancellation fee will be charged.
- You will receive a credit note for the cancellation fee – to be redeemed within one year in our house.
Minimum stay and surcharges:
New Year’s Eve surcharge: € 50,- per adult (by all booked arrangements).
Minimum stay in the Christmas/New Year period: 26.12.22 – 07.01.24 for 6 nights with last arrival on 26.12.23
Minimum stay Carnival: 6 nights from 10.02.2024 to 18.02.2024 with arrival day Friday, Saturday or Sunday