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General Terms And Conditions

A few rules for your perfect holiday

Prices

Prices are in euro per person and day. The daily visitor tax of € 2.80 per person and day is not included.
Daily ¾ luxury board is included:

  • rich breakfast buffet
  • tea and fruit in the spa area*
  • varied afternoon buffet with soups, salads, small warm dishes and cakes from 1 – 4 pm*
  • daily healthy, vital menu. We gladly take your dietary preferences into consideration by prior arrangement.
  • 4 – or 5-course evening menu of choice with salad, starter or dessert buffet*
  • weekly gala dinner*
  • weekly changing “Nationality evening”*
  • weekly welcome cocktail*
  • fluffy bathrobe upon arrival in the room

* = to be consumed at Wellnesshotel Schönruh
Per room and stay only 1 arrangement can be booked. Double room for single use: 50 % surcharge
If you are planning a vacation with children, please note that the main emphasis of our hotel is in the area of wellness, relaxation and of course tranquility. Therefore, only children over 16 years are allowed. For a vacation with children we recommend the Alpenpark Resort. We are happy to inform you about the new family spa and family packages.


Arrival and departure

Check-in: 3 pm
Departure until 11 am


Underground parking space

  • summer € 2 per day and parking space
  • winter € 4 per day and parking space

Smoking

Our hotels are non-smoking hotels. Thank you!


Dog

€ 9 per day and pet (without food). Dogs are not allowed in the dining room, indoor swimming pool and sauna area, beauty farm and in the outdoor pool area and the green roof terraces.


Payment

Every guests receives the regular guest discount when booking the second vacation at the Kaltschmid hotel. The regular guest discount is 5% when paying the total amount in cash, or 3% when paying by credit card. We accept the following payment methods: cash, online payment via E-Karte/cash card (A, D, NL), Amex, Diners, Eurocard, Visa.


Early booking bonus

For bookings up to 2 months before arrival, we grant a 5% early booking discount on the room price.


Minimum stay

7 nights, last arrival on December 26th
New Year’s Eve surcharge: € 50 per person


Cancellation conditions

We recommend our travel cancellation insurance, which will cover the costs in case of illness. A deductible may have to be paid. Otherwise, the booked arrangement will be charged as follows:

  • up to 14 days before arrival: free cancellation possible
  • 14 days to 1 day prior to arrival: cancellation fee 50 % of total amount
  • cancellations within 24 hours prior to arrival: cancellation fee 90 % of total amount
  • in case of early departure 90% cancellation fee will be charged
  • the cancellation fee will be handed out as a credit note and can be redeemed within a year in our hotel.

Meals that are not consumed will not be compensated. The reservation is only binding after receipt of the deposit within the specified period. Place of performance and payment is Seefeld. Any legal case arising from this contract shall be heard in Innsbruck. All prices are given in euro (€). In case of arrival during the week, room changes might be possible on the weekend. Typesetting and printing errors as well as modifications are subject to change.

Customer Testimonials

What customers say about us

No wishes left unfulfilled

Peter | holidaycheck.at |

Cosy hotel with great food

Margit | holidaycheck.at |

Fantastic hotel in a fantastic region

Manuela | holidaycheck.at |

Great hotel for young and old people

Elisabeth | holidaycheck.at |

Great hotel for relaxing and hiking

Marco | holidaycheck.at |

Very nice hotel, good value for money

Annerose | holidaycheck.at |

Great hotel/Seefeld, will go again

Nicole | holidaycheck.at |

A hotel with wonderful ambience

Rene | holidaycheck.at |

Very nice hotel, friendly staff

Maria | holidaycheck.at |

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